Logo featuring a magnifying glass and speech bubbles with the text: 'The Conflict EQ Lens'.

Conflict EQ’s weekly publication, featuring a new lens on conflict and leadership under pressure.

Irvine Nugent Irvine Nugent

Conflict isn't the problem. Capacity collapse is.

Capacity collapse in conflict follows a predictable pattern—knowing what you lose first (emotional regulation, curiosity, clarity, or generosity) gives you the early warning system needed to pause and choose differently.

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Irvine Nugent Irvine Nugent

The Difference Between Knowing What to Do and Being Able to Do It

This newsletter explores the critical gap between knowing what to do in conflict and being able to do it under pressure. True leadership growth isn’t about learning more frameworks — it’s about building the nervous-system capacity to stay grounded and aligned when the stakes are high.

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Trista Schoonmaker Trista Schoonmaker

Conflict is Load: Galloping Gertie in the Wind

Galloping Gertie collapsed in the wind in 1940. Similarly, conflict isn’t an anomaly—it’s an extra load on leaders and teams, that comes up naturally, and can lead to collapse if a team doesn’t have the capacity to hold it.

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Trista Schoonmaker Trista Schoonmaker

Why Conflict EQ—And Why Now?

This first Conflict EQ Lens introduces Conflict EQ as the leadership capacity to stay steady and curious under pressure—closing the gap between knowing what to do and being able to do it when tension is real.

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